It doesn’t take a lot of effort to find examples of poor customer service. It’s all around us and one has to wonder why management…
JohnMNovember 21, 2017
Our Blog
It’s interesting, and a bit sad, to see town car drivers waiting and waiting and waiting outside of hotels as Uber and Lyft cars come…
JohnMNovember 15, 2017
For the last five years or so my CEO Leaders Group has met at Pearl restaurant in Bellevue or its (former) sister restaurant Koral. In…
JohnMNovember 14, 2017
Recently I once again taught my very popular class, “Dynamically Growing a Consulting Business,” at the local SBA/SCORE office. Every class is different, which makes…
JohnMNovember 14, 2017
What interesting times we live in, as people in every generation have said. What spurs this thought is the New York Times coming out in…
JohnMNovember 9, 2017
In the recent news is the story of how Pakistan’s Prime Minister Nawaz Sharif was removed from office based on corruption charges and not being…
JohnMNovember 7, 2017
In my upcoming book, Growth By Acquisition Makes Dollars & Sense, I end each chapter with a short story about a client who grew their…
JohnMNovember 2, 2017
Motivations for Owning a Business Guest column from Gregory Kovsky, IBA Business Brokers An introductory conversation between adults locally will often include an inquiry about…
JohnMNovember 1, 2017
A few times a year I teach a class at the local SBA office (titled Dynamically Growing a Consulting Business). At the last class we…
JohnMOctober 30, 2017
When in New York, my wife loves going to a clothing store called New York Look, where she’s befriended one of the employees who helps…
JohnMOctober 27, 2017
I’ve been working with a client company on the implementation of an ESOP (Employee Stock Ownership Plan). In an ESOP, a qualified plan, the plan…
JohnMOctober 27, 2017
One of the things that’s always annoyed me is when I get a new dress shirt I have to find and remove about a dozen…
JohnMOctober 23, 2017
At the recent Society for the Advancement of Consulting conference we talked about (some) peoples’ lack of social acuity. There is no better place to…
JohnMOctober 21, 2017
We all know how Uber and Lyft have disrupted the taxicab industry. Observing town cars and their drivers outside of a hotel, there most of…
JohnMOctober 21, 2017
Everywhere you look there are distractions. Just think about it: All the advertising with which we’re constantly bombarded. And if TV, radio, and print weren’t…
JohnMOctober 20, 2017
The news has been filled with stories about Amazon buying Whole Foods, what might happen, and what did happen. I liked the pictures in the…
JohnMOctober 16, 2017
On September 20, I’ll be again volunteering to teach my class, “Dynamically Growing a Consulting Business” at the local SBA/SCORE office. It’s always an opportunity…
JohnMOctober 12, 2017
A recent business section in the Wall Street Journal had the front page, top headline of, “Google Pays Up for Fake Traffic.” There are refunds…
JohnMOctober 9, 2017
In June of 2017 the Wall Street Journal had an article titled, “Buying A House Sight Unseen Is Easier Than Ever.” The opening sentence is,…
JohnMOctober 5, 2017
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