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Increasing Value

You’d Think They’d Want My Business

By January 24, 2024No Comments

Antigua is a developing country with a lot of needs, which is why we’ve worked in their schools for so many years. For our February Rotary service project, we’re helping the Director of Education by providing school supplies he doesn’t have the budget for. We’ll provide at least $3,000 for basic things like dry erase markers, colored pencils, regular markers, and more.

You’d think someone would like to sell them to me, but here’s what happened:

  • Staples wouldn’t take an order unless I signed up for the Advantage plan. I provided all the needed info, was told I’d be setup in two days, and never heard back. This is not the “Easy Button” they used to advertise.
  • Office Depot said come into a store and we’ll see what we can do.
  • A local supply store never responded.

I’ll just go on Amazon and/or Costco and fill my cart.

In my podcast with Craig Hanela, he talks about making it easy for his customers to do business with his firm. Making it easy to do business should be a no-brainer and it’s why companies like Amazon, Costco, Netflix have done so well. And it should be the competitive advantage small businesses have – we’ll solve your problem with less red tape.

“It’s not the answer than enlightens, but the question.” Eugene Ionesco