October 9, 2013
It’s Powerful – Word-of-Mouth Marketing
We hear a lot about word-of-mouth marketing, so, what exactly is it. Here’s an example. In January we got a Hurom slow juicer and started…
October 7, 2013
Putting Your Customers Last (Don’t Do It)
I was recently at a high-end resort and wanted to use the gym. There were two gyms, one in the main building, a short walk…
October 5, 2013
Beware of Outside Feedback (It’s Probably Useless)
It's been a long time since I've experienced rain as we did at the University of Washington football game last Saturday. We were soaked under…
October 3, 2013
SBA Acquisition Loans – A Win-Win-Win Especially for the Seller
Pre-Great Recession - banks competed for business acquisition loans and I remember one client's summary that had eight banks, eight approvals, seven banks using the SBA…
October 1, 2013
Details Are Important On Large & Small Things
We were in the airport in Bend, OR recently, returning from seeing one of my clients. As we waited for our plane, I couldn’t help…
September 25, 2013
Bad Communication = Frustration
I’ve been going through the wonderful experience of applying for a Rotary matching grant, for our Antigua project, in a new system. I’ve been our…
September 18, 2013
Reputation – Precious, Fragile and Valuable
To the surprise of nobody who drives, J.D. Power and Associates released a study stating that Prius drivers are the worst drivers on the road.…
September 11, 2013
Red Hot Seattle Economy
September 10, 2013 The August 26, 2013 Wall Street Journal had a page 3 article titled, "Seattle a Leader in Job Growth" and it discussed why…
September 4, 2013
Don’t Bumble Like the French
Over one month in the summer of 1940 the German military forced the French to surrender. Most people would assume that the German’s had a…
August 28, 2013
Don’t Just Watch Football, Learn From It
While on vacation earlier this month, a good friend of ours got us field passes to watch the Green Bay Packers practice. It was a…
